Genesis Courtesy Car 4.16.2

The Genesis Courtesy Car is a complimentary vehicle service offered by Via Transportation, Inc. that provides customers with access to a vehicle without the need for traditional rental options.

Customers can schedule a Genesis Courtesy Car through Via's app or website, providing details like pick-up location and time. The service then dispatches a vehicle and driver to the designated location.

Eligibility typically includes having a valid driver’s license, being over the age of 21, and fulfilling specific terms outlined by Via Transportation.

While the service is typically complimentary, there may be additional fees for extra mileage, extended time, or other services based on specific usage.

The fleet primarily consists of premium vehicles that match the standards of Genesis automobiles, ensuring comfort and luxury.

Yes, customers can book the Genesis Courtesy Car for multiple days, subject to availability and specific terms outlined in their booking process.

Yes, standard insurance coverage is provided. However, customers should review specific terms for details on liability and coverage limits.

If your ride is late, you can check the status through the Via app or contact customer support for assistance.

Yes, you can change your pick-up or drop-off location within the app, but changes may be subject to availability and policy restrictions.

Customers can reach customer support through the Via app or website, where they can find options for live chat, email support, or phone assistance.